About Us
Overview
Crux Digital Pvt. Ltd., since its inception in 2009, was conceptualized to help organizations unify, integrate, analyze and supervise multi-vendor communication campaigns across all media. Over a single, technological platform, we give you a bird’s-eye view of your entire communication spread. Our framework boasts of a robust interface that can accommodate a comprehensive messaging portfolio and is also strangely flexible enough to shape and size itself in order to grow with your organization.
Our Mission
Crux Digital Pvt. Ltd. exists to create, provide and help to build upon a flexible and unified technological platform for conducting micro and macro management functions for your enterprise’s communication needs, both, online and offline.
Our Objective
While our strategic and business objectives vary as we grow, to become the industry benchmark on how enterprise communications should be handled. To help enhance the operational effectiveness of your organization’s communications. To be the most cost-effective service provider in the industry. To provide the most responsive customer service in the industry, year-on-year.
Our Vision
The vision of Crux Digital Pvt. Ltd. is to demonstrate to the industry that the enterprise communications needs of an organization is unique to its brand, which can be met with by building an interface for empowering clients with the utmost clarity to aid in planning, executing and measuring the effectiveness of their campaigns, both online and offline.
Our Values
What draws us to the workplace each day, is the urge to discover our ability to beat the communication challenges that our clients are facing. In addition to our skill-sets, we are armed with an array of professional values and work ethics; some of which can be best described us under: We believe that if a solution is not simple enough, it is not creative enough. We exist to overcome the limitations of what we have to offer, and explore the opportunities of what we can create to meet your needs. We enter our workplace, believing that every adversity can and will be converted to an advantage for you. We cultivate our own evolution as a function of your organization’s growth.
Services
Text Messaging
Complete with SMS Gateway management, effective SMS Hubbing, m-Database acquisition, lead generation, and reporting; CDPL presents SMS Communication Broadcasting Services you!
Cloud Telephony
Our SaaS platform delivers scalable, reliable cloud telephony solutions—enabling businesses to manage calls, IVRs, call tracking, and virtual numbers with ease. No hardware, no hassle—just powerful communication in the cloud.
Video Calling
Add high-quality, secure video calling to any telephony or CRM application with our easy-to-integrate solution. Enhance customer interactions, team collaboration, and support—without leaving your platform.
iQueue
Our crowning jewel, iQueue is our proprietary framework that (to the tech-savvy) is a multi-channel, interlinked-rule engine, which can govern communications for your organization.
Email Marketing Services
CDPL prides in presenting personalized and solicited bulk email services for your organization to reach out to your customers on a periodic or one-off basis. Email Marketing is one of the quickest, most personal, very eco-friendly, highly cost-effective and communication channel today with measurable response mechanisms.
Voice Enabled Services
Voice messaging invariably adds credibility to your brand experience by giving your pre-composed messaging campaigns the human touch; yet simultaneously streamlining your client’s navigation and purpose to save on call-time. IVR, Pre-Recorded Voice, VoiceOTP
Our Clients
Our Team
At CDPL, we shy not from being called a young organization, for we strive to remain young; with fresh ideas and enviable zeal. We aspire to be a part of our clients’ professional family; by working with them, instead of working for them. At CDPL, our titles are our base from where we stem, not our limitations.
Vaibhav Thirani
CEO, MD
Jatin Gokani
DIRECTORContact
Location:
Crux Digital Pvt. Ltd.
B-328, Blue Rose Ind PCS, Off Western Express Highway, Next To Metro Cash and Carry, Borivali (E), Mumbai - 400066. INDIA.
Email:
info@cruxdigital.in
Call:
+91 022 4605 4704